Frequently Asked Questions
Everything you need to know about Gozunga Cloud Services
Free Trial Do you offer a free trial?
Yes! We offer a generous $200 in account credits to get started - no credit card required. You can sign up completely free and use these credits within 60 days to explore our full suite of cloud services. Go ahead and Sign Up for free
Getting Started How quickly can I get up and running with Gozunga?
Once your account is created and activated, you can start building infrastructure immediately! No credit card required - just sign up and get $200 in credits to use within 60 days. We review each new account as part of our approval process to ensure quality service for all customers. Our approval process typically takes 2-4 hours during business hours, so you'll be up and running quickly.
Pricing How does your pricing work?
Our standard offering is a pay-as-you-go service model with most services available on an hourly basis. Additional pricing discounts are available with a contracted service commitment. Explore our Pricing here
Payment What Payment Methods do you support?
We support multiple payment methods including Credit Card, PayPal, and Bitcoin. For detailed information about our billing policies and payment terms, please visit our Billing Policy page.
Platform What is your cloud platform infrastructure?
Our cloud platform is built on proven open-source technologies that power some of the world's largest cloud providers, ensuring enterprise-grade reliability and performance.
🏗️ Built on Open Standards
Open Source Technology
Our platform leverages the same technologies used by major cloud providers worldwide, ensuring enterprise-grade reliability and performance.
- • OpenStack - The most widely deployed open source cloud computing software
- • Ceph - Unified, distributed storage system for excellent performance and scalability
- • Self-healing storage - Infinite scalability with enterprise-grade durability
Network & Infrastructure
We own our own IPs and ASN, with direct relationships to data center operators and redundant network infrastructure.
- • Redundant 100GbE+ network - Running under AS17034 for high-speed connectivity
- • Direct data center relationships - No middlemen, direct access to infrastructure
- • Mission-critical facilities - N+1 power, cooling, and security systems
For a comprehensive overview of our infrastructure platform, including detailed technical specifications, network architecture, and data center capabilities, visit our Infrastructure Platform page.
Platform What Operating Systems do you offer?
We offer a comprehensive selection of server operating systems to meet your infrastructure needs:
Ubuntu
AlmaLinux
Rocky Linux
Fedora
Business Is Gozunga a good fit for my project/business?
Yes; we aim to be very flexible, providing high quality infrastructure services backed by experienced people and proven technologies. We tend to work best from individual developers through small to medium sized businesses.
Comparison What are the advantages over AWS, Azure or GCP?
We recognize that there are infrastructure needs at all levels and its more of a symbiotic ecosystem than it is competition. Our focus is on operating a reliable, high-performance platform with incredible ease-of-use that meets the cloud infrastructure needs for most customers. We can work with you on connectivity services to tie in to your existing cloud environments so you can leverage multiple environments.
🏗️ Enterprise-Grade Infrastructure
Performance & Reliability
Built on the same technologies as major cloud providers, ensuring enterprise-grade performance and reliability.
- • NVMe SSD storage - Lightning-fast performance standard
- • Instant provisioning - Deploy in seconds, not minutes
- • Self-healing storage - Infinite scalability with Ceph technology
US-Based Support Team
Our experienced infrastructure team is based in the United States, providing direct access to the engineers who built and maintain our platform.
- • 24/7/365 support - Expert assistance when you need it
- • Direct engineer access - No offshore support queues
- • Infrastructure expertise - 25+ years of cloud experience
- • Personal attention - Know the team supporting your infrastructure
💰 Transparent, Predictable Pricing
What's Included (No Hidden Fees)
- ✅ Root disk storage - No separate storage billing
- ✅ Bundled bandwidth - 5TB/10TB included with every server
- ✅ Free inbound bandwidth - No charges for incoming data
- ✅ NVMe storage included - Lightning-fast performance standard
- ✅ Predictable monthly costs - Know your exact bill
vs. Traditional Cloud Complexity
- ❌ Separate storage billing - EBS volumes charged separately
- ❌ Complex bandwidth pricing - Data transfer fees on top
- ❌ Unpredictable costs - Multiple billing components
- ❌ Inbound charges - Pay for data coming in
- ❌ Premium for NVMe - Extra cost for fast storage
SLA What is your uptime Service-Level Agreement (SLA)?
Customers under our pay-as-you-go billing model will be protected by a 99.99% uptime service-level agreement for our compute, storage, and network connectivity services. You can view the full scope of the protections we offer our customers on our Service Level Agreement page.
Fun Fact How is it pronounced?
Don't overthink it. It's simple: Go-zun-ga
How can we help you?
We would love to talk about your upcoming cloud infrastructure or software project.
Explore our full suite of cloud services risk-free with $200 in credits for 60 days - no credit card required!